Job Summary
Published On : Jun 5, 2025
No. of Vacancies : Not Specific
Job Type :
Full Time
Job Level :
Experience : At least 4 years
Age : 24 to 35 years
Location : Dhaka (Banani)
Salary Range:
Negotiable
Application Deadline : Jun 24, 2025
Lead, Customer Experience
Apex Data Management & IT Ltd
No. of Vacancies
Not Specific
Job Description / Responsibility
- Position Overview:
- We are looking for a Lead Analyst who is passionate about impacting lives and empowering people through modern technology.
- If you're ready to be part of a purpose-driven organization and contribute to something greater — apply now and help shape a better future.
- Essential Duties & Responsibilities:
- The essential functions include but are not limited to the following:
- 1. Client Relationship Management: Build and nurture strong relationships with clients, ensuring their needs are met and expectations are exceeded.
- 2. First Contact Person: Serve as the initial point of contact for clients, addressing inquiries, concerns, and requests promptly and professionally.
- 3. Work Order Management: Efficiently handle and manage work orders from initiation to completion, ensuring quality and timeliness.
- 4. Vendor Management: Collaborate with and manage vendors to ensure projects are executed according to specifications and within deadlines.
- 5. Quality Assurance: Maintain a high standard of work quality, ensuring that all property preservation work meets or exceeds industry standards.
- 6. Project Coordination: Coordinate all aspects of property preservation projects, including scheduling, materials procurement, and site inspections.
- 7. Reporting: Generate regular reports on project progress, key performance indicators, and client feedback.
- 8. Compliance: Ensure that all work complies with relevant industry regulations and standards.
Educational Requirements
Experience Requirements
Additional Job Requirements
Location
Dhaka (Banani)
Salary Range
Negotiable
Other Benefits
T/A, Weekly 2 holidays
Festival Bonus: 2
Sales Incentive Quarterly/Half yearly
Loyalty Bonus (Once After 2 Years)
Long Service Award
Performance Review Periodically
Structured Training & Development Program (Yearlong)
Weekend : 2 Days ( Saturday-Sunday)
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jun 24, 2025
Company Information
Company Name:
Apex Data Management & IT Ltd
Address: House No: 133 (6th, 7th & 8th Floor), Road: 12, Block-E, Banani, Dhaka-1213