Category : IT & Telecommunication
Job Summary
Published On : Jun 3, 2025
No. of Vacancies : 03
Job Type : Contractual
Job Level :
Age : 21 to 26 years
Location : Chattogram (Chattogram Sadar)
Gender : Female
Salary Range:
Tk. 12000 - 12500 (Monthly)
Application Deadline : Jul 2, 2025
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Technical Support Desk Executive
Chittagong Online Limited
View all jobs of this company
No. of Vacancies
03
Job Description / Responsibility
  • COLBD is looking for fresh graduates for the position of ‘Technical Support Desk Executive’ (aka. ‘Executive, Technical Support Desk’) to ensure its services and support to customers by communication over phone, messenger and email.
  • Responsibilities including but not limited to the following:
  • Providing quick Technical and Service related Support and Feedback over phone to Customers, ‘exactly the same way you would want as a customer’.
  • Receiving, registering and tracking Customer complaints/requests over phone calls, emails and other channels (e.g. messenger or through other persons).
  • Forwarding and escalating these issues to appropriate persons/ divisions/ departments and following up actions.
  • Recording details of actions taken for future analysis.
  • Visits to customer premises or other sites is NOT required.
  • Working with Network Infrastructure hardware/equipment like router or switch etc. may be required.

Educational Requirements
  • Bachelor/Honors
Additional Job Requirements
  • Age 21 to 26 years

Location
Chattogram (Chattogram Sadar)
Salary Range
Tk. 12000 - 12500 (Monthly)
Other Benefits
Mobile bill
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jul 2, 2025
Company Information
Company Name: Chittagong Online Limited
Address: IIUC Tower (14th Floor), 1700/A, Plot 9, Sheikh Mujib Road, Agrabad C/A, Chittagong- 4100, Bangladesh
Web: https://www.colbd.com/
Business: Internet Service Provider.
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