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Category : Travel / Tourism / Hotel

Job Summary

Published On : Jun 1, 2025
No. of Vacancies : Not Specific
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : at least 22 years
Location : Cox's Bazar
Salary Range:
Negotiable
Application Deadline : Jun 14, 2025

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Guest Service Agent

Sea Pearl Beach Resort & Spa Ltd.

View all jobs of this company

No. of Vacancies

Not Specific

Job Description / Responsibility

Greet guests warmly and assist with check-in and check-out procedures.
Handle guest inquiries, requests, and complaints promptly and professionally.
Coordinate with housekeeping and other departments to ensure timely room readiness and guest satisfaction.
Provide accurate information about the hotel/resort services, facilities, events, and local attractions.
Process payments and maintain accurate billing records.
Maintain the front desk area in a clean and organized manner.
Promote upselling of services, rooms, and special packages.
Maintain confidentiality of guest information.·
Adhere to all standard operating procedures and safety guidelines.
Excellent communication and interpersonal skills.
Proficiency in MS Office and hotel management software (IDS).
Ability to work flexible shifts, including weekends and holidays.
Friendly, courteous, and customer-focused attitude.
Standing for long periods.
Working in shifts (day/night/rotational).
Fast-paced environment with direct guest interactions.

Educational Requirements

Diploma in Hotel Management in Hospitality Management, Bachelor of Business Administration (BBA) in Hospitality Management

Experience Requirements

1 to 3 years
The applicants should have experience in the following business area(s):
Hotel, Resort
Freshers are also encouraged to apply.

Additional Job Requirements

Age at least 22 years

Location

Cox's Bazar

Salary Range

Negotiable

Other Benefits

Lunch Facilities: Full Subsidize Salary Review: Yearly Festival Bonus: 2 Service Charge Laundry Accommodation

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

The Guest Service Associate (GSA) is responsible for providing exceptional customer service to guests during their stay, ensuring all their needs are met efficiently and courteously.

Application Deadline : Jun 14, 2025

Company Information

Company Name: Sea Pearl Beach Resort & Spa Ltd.
Address: Jaliapalong, Inani, Ukhia, Cox’sbazar- 4750, Bangladesh

Business: Sea Pearl Beach Resort & Spa is a First International Branded 5 Star Beach Resort in Cox`s Bazar, Bangladesh, featuring 493 rooms & suites, 09 Food & Beverage out lets, 10000 sft meeting & event space.

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