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Category : Call Center / Customer care

Job Summary

Published On : May 29, 2025
No. of Vacancies : 03
Job Type : Full Time
Job Level :
Experience : At least 1 year
Age : 18 to 36 years
Location : Dhaka (Dhanmondi 32, PanthaPath)
Gender : Female
Salary Range:
Tk. 16000 - 22000 (Monthly)
Application Deadline : Jun 27, 2025

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Customer Service Executive

Bongo Holiday

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No. of Vacancies

Job Description / Responsibility

Job Summary:
We seek a motivated and confident Female Customer Support Executive to join our dynamic team. The ideal candidate must have at least 1 year of customer service experience and excellent communication skills. She will manage inbound and outbound calls, respond to social media inquiries, and ensure exceptional customer support throughout the sales journey.
Key Responsibilities:
Make outbound calls to prospective customers and follow up on leads.
Handle inbound customer calls and provide clear information on products/services.
Manage customer communication through social media platforms (Messenger, WhatsApp, etc.).Maintain detailed records of calls, messages, and customer interactions in CRM systems.
Assist in File processing, Client coordination, and post-sale customer follow-up.
Collaborate with the sales and marketing team to support ongoing campaigns.
Deliver a professional and friendly customer experience at all times.

Educational Requirements

Alim (Madrasah), Bachelor of Business Administration (BBA), Master of Business Administration (MBA), Bachelor of Science (BSc), Bachelor of Arts (BA)

Experience Requirements

1 to 5 years
The applicants should have experience in the following business area(s):
Tour Operator
Freshers are also encouraged to apply.

Additional Job Requirements

Age 18 to 36 years

Location

Dhaka (Dhanmondi 32, PanthaPath)

Salary Range

Tk. 16000 - 22000 (Monthly)

Other Benefits

Mobile bill, Tour allowance, Credit card, Performance bonus, Gratuity Salary Review: Half Yearly Festival Bonus: 1 Attractive Incentives Free Tour Bangladesh & Out of Country

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jun 27, 2025

Company Information

Company Name: Bongo Holiday
Address: Union Heights,55-02, Bir Uttam Kazi Nuruzzaman,West Panthapath,Extension Building Wing-02,Dhaka-1205. ( KFC,Shawpno,BRAC BANK,EXIM BANK Building). Website:
Web: http://www.bongoholidays.com/
Business: Most Popular Tour Operator Company In Bangladesh.

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