Job Summary
Published On : May 29, 2025
No. of Vacancies : 20
Job Type :
Full Time
Job Level :
Age : at least 18 years
Location : Dhaka, Dhaka (Mohakhali)
Salary Range:
Tk. 13000 (Monthly)
Application Deadline : Jun 26, 2025
Customer Service Advisor
Voice Tech Solutions
No. of Vacancies
20
Job Description / Responsibility
- Exciting Opportunity with Pureit Bangladesh!
- Join us as a Customer Service Advisor for Pureit Bangladesh Careline and become a part of a dynamic, customer-focused team.
- Key Responsibilities:
- Responding promptly and professionally to customer inquiries.
- Managing customer communications through various channels.
- Resolving customer complaints efficiently and providing suitable solutions.
- Explaining Pureit products and services in detail to customers.
- Processing orders, forms, and customer requests.
- Maintaining records of customer interactions, complaints, and resolutions.
- Collaborating with colleagues to enhance customer satisfaction.
- Providing feedback on customer service processes for continuous improvement.
- Leading and guiding a team of junior service representatives when necessary.
- Ensuring customers have a seamless and satisfying experience with Pureit.
Educational Requirements
Additional Job Requirements
- Age at least 18 years
- Strong communication skills in both English and Bangla
- Ability to work under pressure, demonstrate ambition, and thrive in a team environment.
- Fluency in English is a strong advantage.
- A positive attitude, excellent interpersonal skills, and a passion for customer care.
Location
Dhaka, Dhaka (Mohakhali)
Salary Range
Tk. 13000 (Monthly)
Other Benefits
Starting Salary: 13,000 BDT
Potential increase to 15,000 BDT after 6-9 months of probation (based on performance).
Higher initial salary may be considered for exceptionally skilled candidates.
Additional incentives can lead to a monthly income of over 20,000 BDT for consistent performers.
Festival Bonuses: 2 annually
Lucrative rewards for achieving periodic targets
Yearly Salary Review
Career Growth: Career progression is a must for those who excel in their roles. We are committed to nurturing talent and providing opportunities for professional development.
Inclusive opportunities for people with special dialect abilities (Local dialect speakers of Chittagong, Khulna, and Sylhet are encouraged to apply).
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jun 26, 2025
Company Information
Company Name:
Voice Tech Solutions
Address: 89 Mohakhali C/A, 6th floor , Dhaka-1212
Business: Voice Tech Solutions is a dynamic BPO and technology-driven service provider specializing in customer experience, contact center solutions, and digital transformation. With a commitment to innovation and efficiency, we offer tailored voice, non-voice, and omnichannel support for businesses across various industries. Our expert team ensures seamless communication, operational excellence, and measurable results that drive growth and customer satisfaction. At Voice Tech Solutions, we combine cutting-edge technology with human expertise to deliver cost-effective, scalable, and reliable outsourcing solutions.
