Job Summary
Published On : May 29, 2025
No. of Vacancies : 20
Job Type :
Full Time
Job Level :
Experience : At least 1 year
Age : 20 to 40 years
Location : Dhaka (Basundhara RA)
Salary Range:
Tk. 15000 - 30000 (Monthly)
Application Deadline : Jun 20, 2025
Customer Support Executive
Tech Castell Ltd.
No. of Vacancies
20
Job Description / Responsibility
- We are hiring Customer Support Executives for North American Projects.
Educational Requirements
- Bachelor of Business Administration (BBA) in Marketing, A Level in International Business, Diploma in Business Studies
Experience Requirements
- 1 to 2 years
- Freshers are also encouraged to apply.
Additional Job Requirements
- Age 20 to 40 years
- Must have excellent English Communication Skills
- Candidates have to make outbound calls to the USA/Canada.
- Required Agent(s) will have to work NIGHT SHIFT (9:00 PM-6: 00 AM: 8 working hours and 1-hour break)
- Project(s): For US and Canadian Sales, Marketing, and After Sales Services Skills
- Excellent English Communication Skills Over the Phone
- Basic Computer knowledge
- English Medium Background will get priority
- Must have great English Communication Skills
- Only North American/Neutral Accents Accepted
Location
Dhaka (Basundhara RA)
Salary Range
Tk. 15000 - 30000 (Monthly)
Other Benefits
Weekly 2 holidays, Performance bonus, Over time allowance
Salary Review: Half Yearly
Festival Bonus: 2
Free Tea& Coffee
Attendance Bonus
Transportation Allowance (After three months of employment)
Sales Bonus
Training Provided
Training Certificates are provided to the selected candidates
Working with teams across the US and Canada
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jun 20, 2025
Company Information
Company Name:
Tech Castell Ltd.
Address: Ka 5/B, Jagonnathpur, Bashundhara Dhaka -1229
Web:
http://www.techcastell.com/
Business: Tech Castell Limited is a licensed bonded International and Domestic Call Center under the Bangladesh Telecommunication Regulatory Commission (BTRC) as well as an incorporated ITES company under the Registrar of Joint Stock Companies & Firms Bangladesh (RJSC). Tech Castell Ltd. is a tech-based company providing services across the US, UK, Canada, and Australia. Including the European countries.