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Category : Call Center / Customer care

Job Summary

Published On : May 29, 2025
No. of Vacancies : 05
Job Type : Full Time
Job Level :
Age : 25 to 30 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Jun 21, 2025

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Italian Language Expert - Officer Operations

A Reputeted MNC

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No. of Vacancies

Job Description / Responsibility

To maintain effective communication with Italian Officials.
To ensure day-to-day office activities.
Handle customer/applicant queries personally or via email, telephone.
To ensure customer satisfaction.
To ensure local & international compliance, 100% implementation of SOP standards.
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process.
To Ensure customer satisfaction.
Encourage applicants to provide feedback on services provided and their overall experience in the office.

Educational Requirements

Bachelor of Business Administration (BBA), Bachelor of Business Studies (BBS), Bachelor of Arts (Pass), Bachelor of Science (BSc)

Additional Job Requirements

Age 25 to 30 years
Candidate must have sufficient language skill (B2 or C1 or C2) in French language.
Must be customer oriented.
Candidates experienced in BPO industry, telecommunication, airlines, customer cate, hotel shall be preferred but it’s not a mandatory requirement.

Location

Dhaka

Salary Range

Negotiable

Other Benefits

Insurance, Weekly 2 holidays, Over time allowance, T/A, Medical allowance Salary Review: Yearly Festival Bonus: 2

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Expert in Italian Languages
Experience in Customer Service

Application Deadline : Jun 21, 2025

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