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Category : Call Center / Customer care

Job Summary

Published On : May 29, 2025
No. of Vacancies : Not Specific
Job Type : Full Time
Job Level :
Experience : At most 1 year
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Jun 18, 2025

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Junior Executive, Customer Support and Transcription

A I Khan Lab Ltd.

View all jobs of this company

No. of Vacancies

Not Specific

Job Description / Responsibility

Purpose of the Job:
Receive & prepare pathology specimens, following approved standards & policies. The ability to retrieve, communicate or otherwise present information in a written, auditory, or visual fashion is essential.
Major Responsibilities:
Interview patients to obtain personal and financial information, insuring the accuracy and completeness of that information
Collect and process any necessary service payments
Greets patients and complete registration process
Give him/her proper guidance to collect necessary information and describe properly our policy regarding report delivery and other staffs.
In case of the phone calls, talk to the person humbly and remain calm while talking.
Inform about delaying in report delivery very softly and describe the reason.
If patient/attendant calls to know about the update of the report, keep the person in line, check the actual status, and request the person to be patient and come on the due date and time.
If the processing would need more time than usual, inform the person about the possibility of delaying in report delivery and keep note about that.If we need any previous report or history, talk to the respective person softly, explain him/her the reason, request him/her to provide the documents in an early date. If anyone refuse to provide other necessary document, make a note.
Maintains files of requisitions & type reports.

Educational Requirements

Bachelor/Honors
Just graduated, or having 1-year work experience

Experience Requirements

At most 1 year

Additional Job Requirements

Just graduated, or having 1-year work experience
Required critical behavioral competencies
Ability to establish and maintain positive relationships with employees, physicians, vendors, clients, and external agencies.
Ability to communicate clearly and concisely
Required key skills:
Knowledge of medical terminology desired

Location

Dhaka

Salary Range

Negotiable

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Please read the requirements carefully before you apply. *Photographs must be enclosed with the resume. Interested candidates are requested to send their CV to: aikhanlab1@gmail.com

Application Deadline : Jun 18, 2025

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