Job Summary
Published On : Apr 23, 2025
No. of Vacancies : 04
Job Type :
Full Time
Job Level :
Experience : At least 5 years
Age : 25 to 40 years
Location : Dhaka (Ashulia)
Gender : Male
Salary Range:
Negotiable
Application Deadline : May 13, 2025
Duty Manager
Ashulia Women and Children Hospital
No. of Vacancies
04
Job Description / Responsibility
- Perform regular spot-check of all patient care services and to maintain high quality standards through routine visit to every ward and floor.
- Coordinate with housekeeping, maintenance, nurses, duty doctors, consultants, medical services and other concerned departments in attending the patients need.
- Address any patient's request, requirement, complaints, etc. Monitor and ensure that all the complaints are resolved in appropriate manner.
- Attend all urgent calls outside and from the emergency department, intensive care unit, cabin/ward and provide necessary support. Also, submit all incidence report through the Duty Manager Report for management attention.
- Streamline all activities from admission to in-patient care, as well as bill payment to discharge of the patient.
- Maintain official formalities of Medical legal case (MLC) / MLC expired patients.
- Counsel the patients and their attendants regarding patients' rights and responsibilities as well as hospital policy and procedures whenever required.
- Provide personalized services for high value, VIP, vulnerable patients.
- Contact patients or patients' families to retrieve what exactly they want to suggest for improving our services and analyzing the comments and taking necessary steps to resolve accordingly.
- To deal with diversified customers as well as lead cross functional operational activities with very good management and communications skills.
- Daily incidents/complaints/problems (Internal/External) record in a Register/Form/Note for future reference and knowledge·
- Any other job assigned by the authority.
Educational Requirements
- Masters, Master of Business Administration (MBA)
- Masters / MBA from any reputed university.
Experience Requirements
- At least 5 years
- The applicants should have experience in the following business area(s):
- Hospital
Additional Job Requirements
- Age 25 to 40 years
- 5 to 7 year(s) same position in a reputed Hospital·
- At least 2 years proven experience in similar job or customer care particularly in any reputed Hospital / Corporate Hospital.·
- Must have excellent communication, negotiation and interpersonal skills·
- Highly energetic and ambitious candidates are encouraged to apply.·
- Advanced level PC skills in MS Word, Excel, and PowerPoint (Knowledge of Windows Operating System and MS outlook is essential).
Location
Dhaka (Ashulia)
Salary Range
Negotiable
Other Benefits
As per company policy.·
Transport available on route from BSMMU (PG Hospital) to AWCH (Ashulia)
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : May 13, 2025
Company Information
Company Name:
Ashulia Women and Children Hospital
Address: Ashulia, Savar, Dhaka
