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Category : Sales & Marketing

Job Summary

Published On : Apr 17, 2025
No. of Vacancies : Not Specific
Job Type : Full Time
Job Level :
Age : 20 to 30 years
Location : Dhaka
Salary Range:
Tk. 13000 (Monthly)
Application Deadline : May 8, 2025

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Customer Service Advisor

Voice Tech Solutions

View all jobs of this company

No. of Vacancies

Not Specific

Job Description / Responsibility

Exciting Opportunity with Pureit Bangladesh!
Join us as a Customer Service Advisor for Pureit Bangladesh Careline and become a part of a dynamic, customer-focused team.
Key Responsibilities:
Responding promptly and professionally to customer inquiries.
Managing customer communications through various channels.
Resolving customer complaints efficiently and providing suitable solutions.
Explaining Pureit products and services in detail to customers.
Processing orders, forms, and customer requests.
Maintaining records of customer interactions, complaints, and resolutions.
Collaborating with colleagues to enhance customer satisfaction.
Providing feedback on customer service processes for continuous improvement.
Leading and guiding a team of junior service representatives when necessary.
Ensuring customers have a seamless and satisfying experience with Pureit.

Educational Requirements

Graduate or undergraduate students currently enrolled in universities are encouraged to apply.

Additional Job Requirements

Age 20 to 30 years
Strong communication skills in both English and Bangla
Ability to work under pressure, demonstrate ambition, and thrive in a team environment.
Fluency in English is a strong advantage.
A positive attitude, excellent interpersonal skills, and a passion for customer care.

Location

Dhaka

Salary Range

Tk. 13000 (Monthly)

Other Benefits

Starting Salary: 13,000 BDT Potential increase to 15,000 BDT after 6-9 months of probation (based on performance). Higher initial salary may be considered for exceptionally skilled candidates. Additional incentives can lead to a monthly income of over 20,000 BDT for consistent performers. Festival Bonuses: 2 annually Lucrative rewards for achieving periodic targets Yearly Salary Review Career Growth: Career progression is a must for those who excel in their roles. We are committed to nurturing talent and providing opportunities for professional development. Inclusive opportunities for people with special dialect abilities (Local dialect speakers of Chittagong, Khulna, and Sylhet are encouraged to apply).

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : May 8, 2025

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