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Category : Call Center / Customer care

Job Summary

Published On : Dec 25, 2024
No. of Vacancies : Not Specific
Job Type : Full Time
Job Level :
Experience : 1 to 2 years
Age : 19 to 28 years
Location : Dhaka (Mirpur)
Salary Range:
Negotiable
Application Deadline : Jan 21, 2025

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Customer Care Executive(Female)

Fabric Flare Ltd.

View all jobs of this company

No. of Vacancies

Not Specific

Job Description / Responsibility

We are looking for a Call Centre Executive to join our Office. We would prefer a candidate with previous experience in the relevant area. Assure that customers get the finest service possible via call center services while also gathering comments and notifying the customers for follow-up.
Generate leads through follow-up calls to customers and convert them into appointments.
Manage online customer queries.
Need to handle incoming and outgoing calls.
Service Quality & Others: Ensure the finest service to the customers and improve many aspects of the services.
Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
Collect customer feedback by calling them
Prepare reports as per requirement.
Other works assigned by the management.
Must be worked & experienced on excel sheet.
Duty Time: 10am to 8 pm

Educational Requirements

Bachelor of Business Administration (BBA), Bachelor of Commerce (BCom)

Experience Requirements

1 to 2 years
The applicants should have experience in the following business area(s):
E-commerce

Additional Job Requirements

Age 19 to 28 years
Must be work & experienced on excel sheet.
Excellent command in English speaking skill
Skill set: Email, Word, Excel
Dynamic leadership and participatory management system.
Proven tele sales or customer service experience.
Excellent communication and negotiation skills.
Goal-oriented and self-motivated.

Location

Dhaka (Mirpur)

Salary Range

Negotiable

Other Benefits

Festival Bonus: 2

Job Source

Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jan 21, 2025

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