Job Summary
Published On : Dec 25, 2024
No. of Vacancies : Not Specific
Job Type :
Full Time
Job Level :
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Jan 18, 2025
Operations & Customer Support Executive
Swosti Limited
No. of Vacancies
Not Specific
Job Description / Responsibility
- Swosti [www.swosti.net] is a leading software development organization, currently focusing on Micro-finance Software applications for different MFIs and Credit Cooperatives in Bangladesh. It is a sister concern of Bdjobs.com Ltd.
- Please visit us at: Web: https://swosti.net; Facebook/Swosti.net; YouTube: SwostiWorld or LinkedIn: Company/Swosti-Limited to learn more.
- This is a focal position representing the company before the outsiders.
- You will work with operational activities, customer support & training and customer queries and liaison between Customer & Operations/Software team, software testing etc.
- Job Description / Responsibility
- Address customer queries modestly and ensure customer satisfaction at all level.
- Explore & meet new customers in existing or new region(s).
- Explain the services and their benefits to customers for maximizing the use of software.
- Demonstrate Software product and make presentation by explaining services & benefits to new & existing clients.
- Answer to customer queries modestly whenever there is a customer call.
Educational Requirements
- Bachelor/Honors
- Graduation / Masters in Business / Commerce / Marketing / Finance / Accounting only.
- Science in HSC/SSC will also be good.
Additional Job Requirements
- Excellent interpersonal, communication and convincing skill.
- Sound Accounting knowledge, as we are working with accounting based software.
- Writing skill especially in English will be an added advantage.
- Bangla Typing skill.
- Must be Enthusiastic, Pro-active, Punctual, Honest and Hard-working.
Location
Dhaka
Salary Range
Negotiable
Other Benefits
Salary & Other Benefits :
Salary is negotiable
Yearly two (02) festival bonuses.
Performance based yearly salary revision.
Activity based numerous operational & Sales Incentives if you can generate Sales Lead from your relationship
Daily refreshment facility and lunch benefits.
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jan 18, 2025
Company Information
Company Name:
Swosti Limited
Address: BSEC Bhaban, Level-09, South side, 102 Kazi Nazrul Islam Avenue, Karwan bazar, Dhaka-1215.
Business: Since its inception in 2000, bdjobs.com has been acknowledged as the most recognized career portal, training center in Bangladesh. Innovative product, dynamic solution & flexibility are core components of bdjobs brand.
Swosti [www.swosti.net], Mobile Credit Card is an offshoot of Bdjobs.com. Swosti, a mBillionth Award-2014 [http://mbillionth.in/] winning concept deals with automated credit and savings management solution in Bangladesh. Swosti is the First to introduce Mobile Apps based Micro-credit and Savings Management Application for the MFIs and Credit-Cooperatives in Bangladesh.
