Job Summary
Published On : Dec 25, 2024
No. of Vacancies : 02
Job Type :
Full Time
Job Level :
Experience : 1 to 3 years
Age : at least 20 years
Location : Dhaka (Uttara Sector 4)
Gender : Female
Salary Range:
Negotiable
Application Deadline : Jan 17, 2025
Customer Service Executive
China Online BD
No. of Vacancies
02
Job Description / Responsibility
- !! ๐๐ ๐๐๐ ๐๐๐๐๐๐ !!
- Customer Service Executive
- ๐๐ผ๐ฏ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐:
- Manage large amounts of incoming phone calls.
- Answer phone calls in a more professional manner and provide information about products and services as required by the callers.
- Identify and assess customersโ needs to achieve satisfaction.
- Always maintain a positive and professional attitude toward customers.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Communicating and coordinating with colleagues and team leader as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- ๐๐จ๐ ๐ซ๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ ๐๐ง๐ ๐ฌ๐ค๐ข๐ฅ๐ฅ๐ฌ:
- Well manner, verbal communication skills, and quick learner
- Familiarity with Digital communication systems and practices Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively.
- ๐๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐๐ฒ๐ฎ๐ฑ๐น๐ถ๐ป๐ฒ: 25 December 2024
- ๐๐ผ๐ฏ ๐๐ผ๐ฐ๐ฎ๐๐ถ๐ผ๐ป: House 07, Road 2A, Sector 04, Uttara, Dhaka-1230.
Educational Requirements
Experience Requirements
- 1 to 3 years
- The applicants should have experience in the following business area(s):
- Wholesale, Chain shop, Super store, Importer, Jewelry/Gem, Watch, Toy, E-commerce, Online Retail Startup
- Freshers are also encouraged to apply.
Additional Job Requirements
Location
Dhaka (Uttara Sector 4)
Salary Range
Negotiable
Other Benefits
Performance bonus
Salary Review: Yearly
Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jan 17, 2025
Company Information
Company Name:
China Online BD
Address: House 7, Road 2/A, Sector 4, Uttara, Dhaka-1230.
Web:
https://chinaonlinebd.com/
Business: Explore a World of Opportunities with China Online BD
Are you a Bangladeshi f-commerce or e-commerce owner looking to import quality goods from China at unbeatable prices? Look no further! China Online BD is your one-stop solution, bridging the gap between local businesses in Bangladesh and the vast world of Chinese commerce.
Unparalleled Product Selection
With over 200 million products from Chinas local sellers, wholesale distributors, Alibaba.com, and AliExpress.com, we bring you a curated selection of the finest merchandise tailored to meet your business needs
Buy From China-Delivery at your door.
