Job Summary
Published On : Dec 25, 2024
No. of Vacancies : 10
Job Type :
Full Time
Job Level :
Experience : 1 to 3 years
Age : 25 to 35 years
Location : Dhaka
Salary Range:
Tk. 18000 - 25000 (Monthly)
Application Deadline : Jan 15, 2025
Call Center Executive
Ecruise Corporation
No. of Vacancies
10
Job Description / Responsibility
- Receive & make calls to the customers.
- Make an appointment as per customer requirement.
- Closely work with phlebotomists and follow-up as per appointment.
- Closely work with a report coordinator for sending reports to the patient.
- Follow-up FO to send a report to the patient's residence.
- Follow-up existing customers from time to time.
- Maintain data for home collection and executive health check up patients.
- Collect customer's feedback.
Educational Requirements
- Bachelor of Business Administration (BBA)
- Preferred Professional Certification: IELTS
- Training/Trade Course: Call Center,Customer Care
Experience Requirements
- 1 to 3 years
- The applicants should have experience in the following business area(s):
- Call Center
- Freshers are also encouraged to apply.
Additional Job Requirements
- Age 25 to 35 years
- The applicants should have experience in the following area(s): Face-to-Face Customer Support, Customer Support through Phone, Tele Marketing, Counseling, Guest Relations/Services
- Must Have experience in International Call Center Industry
- Must have experience deal with USA Client over the phone
- The job demands candidates that have patience and are very well mannered while speaking with clients over the telephone to provide customer support, customer retention, and develop customer relations.
- The applicant should have excellent speaking power with clarity, maturity and persuasive behavior in convincing the client.
- Capable of handling customer queries/complaints instantly.
- Capable of handling Inbound/outbound calls.
- Excellent negotiation skill and sound knowledge in diagnostic marketing.
- Strong interpersonal and communication skills. Ensure customer satisfaction.
- Positive attitude and self motivation.
Location
Dhaka
Salary Range
Tk. 18000 - 25000 (Monthly)
Other Benefits
Performance bonus, Weekly 2 holidays
Lunch Facilities: Partially Subsidize
Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : Jan 15, 2025
Company Information
Company Name:
Ecruise Corporation
Address: (BD Office: House: 613, Rd: 09, DOHS Mirpur, Dhaka)
Business: E-Cruise Limited has established back in 2016 in a goal to enlighten the world with green technologies. To achieve this goal E- Cruise Limited is working with the latest green power solutions. Such as working with lithium-ion batteries to provide alternate power to vehicles for burning less carbondioxyde or importing low speed battery-powered vehicles to decrease the pressure of horrific traffic or keeping the environment clean. E-Cruise Limited also distributor of Americas Generator which is one of the most eco-sufficient and environment friendly generator in the world.
E-Cruise has a vision to build the country with the green technologies as early as possible. This vision enables E-Cruise Limited to tag in with MODINE, ACG CARS, GENERATORS, KBS COATINGS to provide distribute in the Bangladesh. E- Cruise Limited is looking forward to tag in with some more green companies and work with more green and Eco-friendly technologies in better future. Therefore, the mission of E-Cruise Limited is to enlighten the country with most efficient Eco-friendly technologies to solve its power problem in a very effectively efficient manner.
E-Cruise Limited has established in 2016, in its beginning the company used to import generators. After a year, it has started to import low speed vehicles, lithium-ion batteries, and metal coatings. E-Cruise Limited is hopeful; very soon, it will start producing lithium-ion batteries and low speed vehicles domestically. Till these day comes, E-cruise Limited wants all the good luck wishes from its stakeholders.
