Category : Call Center / Customer care
Job Summary
Published On : Dec 25, 2024
No. of Vacancies : 03
Job Type : Full Time
Job Level :
Experience : 2 to 3 years
Age : 25 to 28 years
Location : Anywhere in Bangladesh
Salary Range:
Negotiable
Application Deadline : Jan 14, 2025
Executive/Sr. Executive - Customer Service (Garments Accessories)
A Reputed Garments Accessories Manufacturing Company
No. of Vacancies
03
Job Description / Responsibility
  • The incumbent is responsible for independently taking care of all facets of assigned sampling functions involving all types of garment accessories (Tag & Label especially).
  • Ensure customer satisfaction by providing innovative merchandise identification products that consistently and continually meet or exceed defined requirements for product quality and customer support.
  • Ensure immediate and innovative responses to customer as well as provide a vision and a model for satisfying them.
  • Work towards developing service standards and strategies, which would be the company's competitive advantage.
  • Ensure customers standard requirements in terms of delivery, samples and orders are duly recorded by the respective customer service or PD staff and passed down to the respective departments.
  • Determine current and future expectations of customers and use that information to ensure improvements in quality and service.
  • Build and sustain good working relationship with our customers through constant process of discussion and negotiation enabling the organization to establish a reliable, quality conscious, customer oriented vendor base.

Educational Requirements
  • Bachelor of Business Administration (BBA) in Marketing
Experience Requirements
  • 2 to 3 years
  • The applicants should have experience in the following business area(s):
  • Garments, Garments Accessories

Additional Job Requirements
  • Age 25 to 28 years
  • Able to handle several numbers of orders / styles at a time independently.
  • Proven capability to understand different buyers' requirements.
  • Should have good knowledge of products, sample, fabrics, accessories, trims, fashion trends etc.
  • Able to handle several numbers of orders / styles at a time independently.
  • Proven capability to understand different buyers spec & requirements.
  • Candidates must be smart, self motivated and dynamic.
  • Customer conveyance capacity, Strong interpersonal communication and leadership skill are must.
  • Excellent verbal and written communication skills in both English & Bangla.
  • The applicants having experience in the following area(s) are preferable: Customer Care, Corporate Marketing, Brand Planning and Business Development.
  • Ability to work independently with minimal supervision

Location
Anywhere in Bangladesh
Salary Range
Negotiable
Other Benefits
Mobile bill, Provident fund, Gratuity Salary Review: Yearly Festival Bonus: 2 As per company policy.
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jan 14, 2025
Company Information
Company Name: A Reputed Garments Accessories Manufacturing Company



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