Category : Call Center / Customer care
Job Summary
Published On : Dec 25, 2024
No. of Vacancies : 03
Job Type : Full Time
Job Level :
Experience : 1 to 2 years
Age : at least 25 years
Location : Dhaka
Gender : Female
Salary Range:
Tk. 16000 - 20000 (Monthly)
Application Deadline : Jan 14, 2025
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Call Center Executive
VINTAGE ENGINEERING LIMITED
View all jobs of this company
No. of Vacancies
03
Job Description / Responsibility
  • Job Context:
  • We are looking for some Call Center Executive to join our Marketing team under our company- Vintage Engineering Limited (GETCO Group), is a reputed trading company (Import based). In this position, candidates must have experience on customer care/ call center section. Having Skill & knowledge/training courses about social media marketing/digital marketing will get priority.
  • Job Responsibility:
  • Attending all inbound call from the Customers.
  • Maintain regular communication with existing and prospective customers.
  • Receiving customer complaints and forwarding the complaint to the concern dept.
  • Identify customer's needs, clarify information and provide solutions.
  • Quick response to customer inquiries and requests.
  • Communicate with customers with informative manner, in keeping with the brand's voice and tone.
  • Respond to customer inquiry on our Facebook and social media platforms on a regular basis.
  • Keep records of all conversations in the database in a comprehensive way.
  • Prepare & submit daily report on incoming and outgoing call.
  • Fulfilling any assignment given by In-charge of marketing dept. or management.

Educational Requirements
  • Bachelor/Honors
  • Graduation in any discipline.
Experience Requirements
  • 1 to 2 years
  • Freshers are also encouraged to apply.

Additional Job Requirements
  • Age at least 25 years

Location
Dhaka
Salary Range
Tk. 16000 - 20000 (Monthly)
Other Benefits
Mobile bill, Insurance Lunch Facilities: Partially Subsidize Salary Review: Yearly Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jan 14, 2025
Company Information
Company Name: VINTAGE ENGINEERING LIMITED
Address: 26, Shyamoli, BUAW Chowdhury Road, Dhaka-1207

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