Category : Call Center / Customer care
Job Summary
Published On : Dec 25, 2024
No. of Vacancies : 05
Job Type : Full Time
Job Level :
Experience : 1 to 2 years
Age : 22 to 30 years
Location : Dhaka (GULSHAN 2)
Salary Range:
Negotiable
Application Deadline : Jan 12, 2025
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Asst. Executive/ Executive- International Call Centre (Night Shift)
Blue Pineapple Technology Ltd.
View all jobs of this company
No. of Vacancies
05
Job Description / Responsibility
  • Job Responsibilities:
  • Manage large amounts of inbound and outbound international calls in a timely manner.
  • Follow communication “scripts” when handling different topics.
  • Identify customers’ needs, clarify information, research every issue and provide solutions.
  • Build sustainable relationships and engage customers by taking the extra mile.

Educational Requirements
  • Graduation/ Post graduation degree in any discipline from any reputed public or private university. Graduates with CGPA 3.50 and above will be given preference.
Experience Requirements
  • 1 to 2 years

Additional Job Requirements
  • Age 22 to 30 years
  • Additional Requirements:
  • Previous working experience in a customer support role.
  • Strong phone and verbal communication skills along with active listening skill.
  • Having an American accent will get preference.
  • Familiarity with CRM systems and practices.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.

Location
Dhaka (GULSHAN 2)
Salary Range
Negotiable
Other Benefits
Provident fund, Weekly 2 holidays, Insurance, Gratuity, Over time allowance Salary Review: Yearly Festival Bonus: 2 Transport facility for Mirpur residents
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

Application Deadline : Jan 12, 2025
Company Information
Company Name: Blue Pineapple Technology Ltd.


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