Category : IT & Telecommunication
Job Summary
Published On : Apr 21, 2024
No. of Vacancies : 03
Job Type : Full Time
Job Level :
Experience : 1 to 3 years
Age : 24 to 35 years
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : May 18, 2024
Executive/Senior Executive, IT Support
SEBPO
No. of Vacancies
03
Job Description / Responsibility
  • Provide corrective and preventive support services related to IT and cybersecurity.
  • Offer first-level support and services for all software applications and SaaS platforms.
  • Deliver first and second-level support and services for the portfolio of computing devices and infrastructure, including:
  • i. Computing Devices: Desktops, Laptops, Tablets, and Mobile Devices operating on MAC, Windows, Linux, Android, and other platforms.
  • ii. Office Equipment: Printers, Scanners, Projectors, Access Control Systems, etc.
  • iii. Network Equipment & Internet Connectivity: Modems, Cabling, Routers, Switches, Next Generation Firewalls, Access Points, Wi-Fi Networks, etc.
  • iv. Power: UPS, AVR, and other power-related equipment.
  • Ensure support for managing endpoint security, including XDR and tools for remote workers.
  • Assist in remediating vulnerabilities and managing patches as per reports and plans.
  • Participate in periodic ISO & SOC audits and client compliance programs. Contribute to the preparation of related reports and maintain audit logs as per guidelines.
  • Support IT inventory management and contribute to decision-making regarding device replacements and spare parts procurement.
  • Collaborate in both functional and cross-functional projects.
  • Maintain internal knowledge documents and actively participate in knowledge-sharing sessions with colleagues and peers.
  • Cultivate and maintain relationships with relevant suppliers and stakeholders.

Educational Requirements
  • Bachelor/Honors
Experience Requirements
  • 1 to 3 years

Additional Job Requirements
  • Age 24 to 35 years

Location
Dhaka
Salary Range
Negotiable
Job Source
Bdjobs.com.bd Online Job Posting

Applicant must enclose his/her Photograph with CV.

  • SEBPO is a leading global outsourcing partner to many global companies, specializing in Ad Operations, Data Solutions, Creative & Software services. It's one of the 5000 Fastest-Growing Pvt. Companies in USA & Top Global Outsourcing Company by IAOP.

Application Deadline : May 18, 2024
Company Information
Company Name: SEBPO
Address: SEBPO, Level 7, Monem Business District, 111, Bir Uttam C.R. Dutta Road, Karwan Bazar, Dhaka-1205.
Web: https://sebpo.com/
Business: SEBPO is a leading global outsourcing partner to many of the world’s largest advertising, technology and media companies. The company specializes in ad operations, creative services, quality assurance and data solutions. SEBPO offers industry expertise and process governance so organizations can scale, innovate and control costs. SEBPO has been consistently recognized as one of the “5000 Fastest Growing Private Companies in America” by Inc. Founded in 2006, SEBPO is based in New Jersey with delivery centers in Bangladesh and El Salvador. To learn more about SEBPO, please visit www.sebpo.com

for job announcement

+88-02-222294153,/91538/83619/ +88-02-8837118
01678076363-61-62-68, 01977886877
( 9.30 am to 7.30 pm )