Job Summary
Published On : Apr 21, 2024
No. of Vacancies : Not Specific
Job Type :
Full Time
Job Level :
Experience : 1 to 2 years
Age : 25 to 32 years
Location : Dhaka
Gender : Male
Salary Range:
Negotiable
Application Deadline : May 8, 2024
IT Helpdesk Support Engineer (Computer Networking Engineer)
Corporate Care
No. of Vacancies
Not Specific
Job Description / Responsibility
- Corporate Care seeks a highly skilled Computer Networking Engineer to play a pivotal role in driving the BPO industry. We are looking for candidates with significant experience in IT Helpdesk Support for foreign clients.
- Provide technical support to customers via phone, email, or chat regarding networking issues.
- Troubleshoot and resolve network-related problems, including connectivity issues, configuration errors, and hardware failures.
- Perform network diagnostics, analysis, and monitoring to ensure optimal performance and reliability.
- Collaborate with other teams to escalate and resolve complex issues promptly.
- Document and maintain records of customer interactions, technical issues, and resolutions.
- Assist with network infrastructure setup, configuration, and maintenance tasks as needed.
- Stay updated on emerging networking technologies and industry trends.
Educational Requirements
- B.Sc (Hons.) Computer Science and Engineering (CSE)
Experience Requirements
- 1 to 2 years
- The applicants should have experience in the following business area(s):
- IT Enabled Service, BPO/ Data Entry Firm
Additional Job Requirements
- Age 25 to 32 years
- Excellent computer skills.
- Good command of English reading, writing, speaking, and understanding.
- Able to work at Night shift.
- If you are not interested in working the night shift, please DO NOT APPLY.
- Excellent mail communication ability.
- Willing to work on national holidays, as we work with foreign support.
Location
Dhaka
Salary Range
Negotiable
Other Benefits
Weekly 2 holidays
Salary Review: Yearly
Festival Bonus: 2
Job Source
Bdjobs.com.bd Online Job Posting
Application Deadline : May 8, 2024
Company Information
Company Name:
Corporate Care
Address: Flat-A1, House-40/5, Abdul Hadi Lane, Bangshal, Dhaka-1000
Business: Corporate Care is a BPO firm that provides Back Office Support, Remote Network Support, Virtual Assistance, and Data Entry Services to foreign clients.