Category : Call Center / Customer care
Job Summary
Published On : Jul 4, 2018
No. of Vacancies : 01
Job Nature : Full Time
Experience : At most 2 year(s)
Job Location : Dhaka
Location : Dhaka
Salary Range:
Negotiable
Application Deadline : Aug 2, 2018
Associate/Senior Associate – International Calling (Excellent Verbal Communication Required)
Zenov BPO Limited
No. of Vacancies
01
Job Description / Responsibility
  • Would need to contact Airlines to track status of shipments
  • Need to enter data into multiple systems with 100% Accuracy.
  • Would need to communicate with client on email
  • Approximately 30 – 50 calls in a day


Educational Requirements
  • Bachelor degree in any discipline
Experience Requirements
  • At most 2 year(s)
  • The applicants should have experience in the following area(s):
  • Call Centre Supervision/ Management, Call Centre Training, Online (web/ e-mail) Support
  • Freshers are also encouraged to apply.

Additional Job Requirements
  • Only males are allowed to apply
  • Should be Very Good in communication, both Spoken and Written English
  • Should be able to comprehend western accent
  • Good keyboard skills, need to be able to toggle between many screens with speed and needs to be able to type with speed and accuracy; minimum of 20 wpm typing speed with 90% accuracy.
  • Must have basic knowledge on MS office (Word & Excel).
  • Customer focused attitude, Exceptional attention to detail.
  • Accurately follow pre-defined business processes.
  • Ability to work with team and multitask.
  • Adaptable to changing demands and conditions.
  • Should be flexible to work in night shifts (3 PM – 1 AM), Any 5 days in a week as required by business
  • Knowledge of Freight Forwarding would be an added advantage
  • Research, review, and enter data efficiently
  • Collaborate with team to understand or convey plan changes and updates
  • Work with other departments on integration of different data

Job Location
Dhaka
Salary Range
Negotiable
Other Benefits
As per company policy
Job Source
Bdjobs.com.bd Online Job Posting

or

Send your CV to hr@zenov-bpo.com or Click here to Email CV from MY BDJOBS.com.bd account.

Applicant must enclose his/her Photograph with CV.

  • Please email your resume/CV to hr@zenov-bpo.com with subject "Application for Associate/Senior Associate – International Calling".
  • Note: Office working hours BD Time 4.00 pm to 1.30 am. if Part-time, working days to be Saturday & Sunday

Application Deadline : Aug 2, 2018
Company Information



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