No. of Vacancies: 03
Job Type: Full Time
Job Level: Entry Level
Age Range: 18-35 Years
Gender: Male/Female
Job Responsibilities/Description:
- Provide outstanding services and ensure customer satisfaction.
- Address customer concerns and complaints promptly and professionally.
- Respond to customer needs and requests in a timely manner.
- Answer phone switchboards and transfer calls and take messages.
- Manage incoming and outgoing mails and faxes.
- Post charges to customers and handle card and cash transactions.
- Plan and assign workloads for front office associates.
- Supervise associates in their assigned job duties.
- Prepare operational and financial records for Manager to review.
- Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.
- Assist in hiring and training associates in front office duties.
- Evaluate the performance of associates and provide appropriate feedback.
- Ensure associates follow company policies and operational procedures.
- Schedule regular meetings to discuss about issues and updates.
- Educate associates on safety, emergency and security procedures.
Educational Requirements:
- Graduate/ Diploma in Hotel Management.
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Experience Requirements:
-
At least 1 year(s)
- The applicants should have experience in the following area(s):
Customer Service, Front Office, Guest Relation
- The applicants should have experience in the following area(s):
Hotel
Additional Job Requirements:
-
Applicants with appropriate qualifications, prior experience in Hotel.
- The candidate should have good command over English.
- Pre-opening and international experience will be an added advantage.
- Candidate must be prior experience in Hotel Management.
Job Location: Uttara, Dhaka
Salary Range: Negotiable
Other Benefits:
- Service charge
- Accommodation
- Meal
- Others benefit as per company policy.
OR
Sent CV to: info@nagarvealleyhotel.com
OR
Send CV to Hard Copy: Nagar Valley Hotel Ltd.Uttara Office,27 Shayesta Khan Avenue, Sector # 4, Uttara
Beside Rab 1 Battalion, Dhaka.
Application Deadline: January 31, 2017 |